Contact information
Contact Information
Effective date: August 11, 2026
Contact Dufault & Laurentian Maple for assistance with products, orders, shipping, returns, privacy or general enquiries.
General customer support
Email: support@dufaultandlaurentianmaple.ca
Telephone: +1 450-555-0183
Returns
Email: returns@dufaultandlaurentianmaple.ca
Privacy enquiries
Email: privacy@dufaultandlaurentianmaple.ca
Mailing and business address
Dufault & Laurentian Maple
1136 Rue Dufault
Laval, QC H7E 4S6
Canada
Customer service hours
Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, excluding Québec statutory holidays.
We aim to respond to email enquiries within two business days. Responses may take longer during promotions and holidays.
Language of service
Customer service and legally required commercial information are available in French. English assistance is also available where requested.
Information to include
For faster assistance, include your name, order number and a concise explanation of your enquiry. Do not send complete payment-card numbers, passwords or unnecessary sensitive information by email.